Amber Kraszewski was surprised when Little Falls Hospital President and Chief Executive Officer Michael Ogden and Marlene Little, human resources senior director, recognized her as a G.E.M. on July 16. The Going the Extra Mile award recognizes staff for going above and beyond their typical job duties and making a significant difference by improving the quality of health for those the hosptial serves and exceeding the hospital’s customer service standards. Kraszewski, materials management coordinator, has been a valuable asset to the department of surgical services and goes the extra mile to support nursing staff to deliver the highest quality care possible to patients, according to a news release. Kraszewski has truly exceeded in the area of customer service standards with patients, clients, guests and co-workers, the release stated.